Frequently Asked Questions

Who is eligible for voluntary benefits?

• • Full time employees who work 30+ hours per week
  • Part-time employees who work 17 ½ hours per week

When can I enroll?

• • New Hires –
    • Self Enroll:  within 60 days of your hire date
    • Call center enrollment assistance:  3rd Monday of the month:  10:00am – 5:30pm EST.
  • All Benefit Eligible Employees-
    • During Open Enrollment, November 4, 2024 – November 15, 2024

How Do I Enroll?

• • CLICK HERE to access the enrollment platform to self-enroll.
  • If you have questions about the benefits or need enrollment assistance, call 567-666-4371 during Open Enrollment                                                                                                                  (November 4, 2024 – November 15, 2024, Monday – Friday 8:00am – 5:00pm EST)

When will my benefits be effective?

• • New Hire enrollments:  1st of the month, following 60 days from your date of hire. (Exceptions: Basic and Dependent Life, Short Term Disability and Long-Term Disability are effective 1st of the month following 1 year from date of hire.)
  • Open Enrollment: 1/1/2025

See below for Trustmark contacts for policy information and claims.