FAQs

Who is eligible for voluntary benefits?

• • Full time employees who work 30+ hours per week
  • Part-time employees who work 17 ½ hours per week

What are the requirements to cover my spouse on the medical insurance?

• • Your spouse must not have access to other medical coverage, or
  • If employed, your spouse’s employer pays for less than 50% of the cost of the coverage
  • If covering your spouse
    1. A copy of your marriage certificate must be submitted to HR at first enrollment.
    2. A Spouse Eligibility Form must be completed and submitted to HR every year
       1. • The deadline to submit your marriage certificate and spousal eligibility form for this Open Enrollment is before November 19, 2025.
  • Domestic partners are not eligible.

When can I enroll?

• • New Hires –
    • Self Enroll:  within 60 days of your date of hire
    • Call center enrollment assistance:  567-666-4371, Mon – Fri, 9:00am – 8:00pm EST.
  • All Benefit Eligible Employees-
    • During Open Enrollment-

How Do I Enroll?

• • CLICK HERE to access the enrollment platform to self-enroll.
  • If you have questions about the benefits or need enrollment assistance, call US Enrollment Services at 567-666-4371 (Monday – Friday, 9am -8pm EST)

When will my benefits be effective?

• • New Hire enrollments:  1st of the month, following 60 days from your date of hire. (Exceptions: Basic and Dependent Life, Short Term Disability and Long-Term Disability are effective 1st of the month following 1 year from date of hire.)
  • Open Enrollment: 1/1/2026

See below for Trustmark contacts for policy information and claims.